Refund policy
At Irene's Boutique, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unworn, unwashed, unused, and in their original condition with tags attached.
- Items returned that do not meet these requirements may be declined.
Store Credit Only
- We do not offer cash refunds.
- Approved returns will receive store credit in the form of a gift card or store credit code.
- Store credit does not expire and can be used toward any future purchase.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Makeup and skincare products
- Earrings and other personal-use items
- Sale and clearance items
- Gift cards
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos of the item and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Start a Return
To initiate a return, please contact us at: Eusedairene@gmail.com